Terms and Conditions

Last updated: 6 November 2025

Read Terms

Quick Summary

Play Sport With Me is a marketplace that connects players, organizers, and venue owners to find, book, and play sports. We do not own or operate the listed venues and are not responsible for the condition of facilities or conduct of users. Sports involve risk—you play at your own risk.

Welcome to Play Sport With Me

Welcome to Play Sport With Me (the "Platform"). These Terms of Service (the "Terms") are a legally binding agreement between you and the entity that operates Play Sport With Me ("Company", "we", "us", or "our"). They govern your access to and use of our websites, apps, and related services (collectively, the "Services").

By creating an account, booking or listing a venue/court, joining or organizing a match, or otherwise using the Services, you agree to these Terms and our Privacy Policy and Cookie Policy (together, the "Agreement"). If you do not agree, do not use the Services.

1. Who We Are

The Services are provided by Play Sport With Me, registered at [Company Address]. VAT/Company No.: [Number]. You can contact us at info@playsportwithme.com.

2. Eligibility

  • You must be at least 16 years old (or the age of digital consent in your country, whichever is higher) to create an account. Minors aged 13–15 may participate only under a parent/guardian account and supervision.
  • By using the Services, you represent and warrant that you have the legal capacity to enter into this Agreement and that your use complies with all applicable laws.

3. Accounts & Verification

  • You must provide accurate information and keep it up to date. You are responsible for all activity on your account and for safeguarding your login credentials.
  • We may require phone/email verification and may send notifications about bookings, confirmations, score submissions, venue availability, and updates.
  • We do not conduct criminal background checks. Any screening or verification we perform is limited and does not guarantee safety.

4. Roles on the Platform

Player

Joins matches, books courts, pays fees, and participates according to event rules.

Organizer

Creates events/matches, defines rules/format, and is responsible for fair play and accurate score reporting.

Venue/Vendor

Lists locations, courts, pricing, time slots, and rules; manages availability and booking confirmations.

Certain features (e.g., league/tournament mode) may include team captains, brackets, standings, and prize rules. Additional terms may apply.

5. Booking, Pricing, and Payments

Marketplace Model

Venues set their own prices, availability, and cancellation rules subject to these Terms.

Service Fees

We may charge Platform and/or payment processing fees that are shown at checkout. Unless otherwise stated, service fees are non-refundable.

Currency & Taxes

Prices are shown in the currency indicated at checkout. Venue owners are responsible for any required taxes (e.g., VAT). Where applicable, we may collect taxes as a facilitator.

Payment Processor

Payments are handled by third-party processors (e.g., Stripe, Adyen, PayPal). By paying or accepting payments, you also agree to their terms and privacy policies. We do not store full card details.

6. Cancellations, No-Shows, and Refunds

Player-Initiated Cancellation

Unless an event or venue page specifies otherwise, bookings are fully refundable if canceled 24 hours or more before the start time. Within 24 hours, venue policy applies and service fees remain non-refundable.

Venue-Initiated Cancellation

If a venue cancels, players receive a full refund of the booking price and service fees, or may opt to reschedule.

No-Shows

If you fail to attend a booked session or arrive late beyond any grace period (default 15 minutes), you may forfeit your booking without refund.

Weather & Force Majeure

Outdoor sessions canceled for safety reasons may be refunded or rescheduled per venue policy.

Disputes

If you believe a refund is due, contact support within 72 hours of the event with supporting evidence. We may request additional information from both sides before making a final determination.

9. Health & Safety; Assumption of Risk

  • You are healthy and physically capable of participating; you will consult a physician if needed.
  • You will use appropriate equipment and follow all rules and guidance from organizers and venues.
  • To the fullest extent permitted by law, you release and hold harmless the Company from claims arising out of your participation, except where caused by our intentional misconduct or fraud.

11. User Content & Licenses

Your Content

You retain ownership of content you submit (e.g., profile info, images, reviews, chat messages). You grant us a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify, and display your content for operating and improving the Services and for marketing the Platform.

Feedback

If you submit ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

19. Limitation of Liability

Some jurisdictions do not allow certain limitations; in such cases, the above limitations apply to the fullest extent permitted.

27. Venue-Specific Additional Terms

These apply to Venues/Vendors in addition to the Terms above:

Insurance

You must maintain adequate public liability insurance as required by local law and your venue type. On request, provide proof of insurance.

Health & Safety

You are solely responsible for compliance with health/safety, accessibility, and safeguarding obligations applicable to your facility and staff.

Listing Accuracy

Misrepresentations (e.g., photos not depicting the actual court, hidden fees) are grounds for removal and refunds to players.

Equipment

Ensure equipment is safe, well-maintained, and appropriate for the listed sport.

28. Organizer-Specific Additional Terms

Event Rules

Clearly communicate rules, scoring, and eligibility. Enforce them consistently.

Safety

Perform basic safety checks (e.g., surface hazards) before play begins. Stop play for unsafe conditions.

Reporting

Submit scores promptly after the match. Maintain evidence in case of disputes.

30. Contact

Questions about these Terms or the Services?

Email us at info@playsportwithme.com or write to:

Play Sport With Me
[Company Address]

Contact Us